Contact & FAQs

Get in touch

You can amend or cancel your subscription in your online account at any time. If you want to talk to us about something else here’s a quick list to help your message get to the right place:

Manage your subscription

Email about your SUBSCRIPTION:
[email protected]

Email about your SUBSCRIPTION (USA only):
[email protected]

Email about The Phoenix Shop:
[email protected]

Email about our events:
[email protected]

If you would like to submit fan art:
[email protected]

If you have a question about content for the Editor:
[email protected]

If you have a question about anything else:
[email protected]

Frequently asked questions

What is The Phoenix?
The Phoenix is a weekly magazine for 7-14 year olds that's packed with exciting comics, serialised graphic novels and drawing guides that are great for tearing kids off the screen getting them reading, writing and drawing.
Where can I buy The Phoenix?
From our website! We do great trial offers and you can cancel your subscription at any time.
How do you send in fan-art and letters?
Email all pictures and letters to [email protected] or send them via post to: The Phoenix, 26 Beaumont St, Oxford, OX1 2NP.
How do I renew my subscription?
If you have bought a fixed term subscription we will send you emails and letters to tell you when you are about to expire.
How do I cancel my subscription?
You can cancel your subscription by clicking Manage Subscription or by emailing a cancellation request to [email protected]. If you are a subscriber based in the USA, please email us at [email protected].
I'm missing an issue, how do I get another one?
If an issue didn't arrive please wait at least 5 days in case of any post delays and then email [email protected] and we will send you another one.
How do I order The Phoenix for my school or library?
We're thrilled you'd like to stock The Phoenix in your school or library! Please visit our schools and libraries page for information and contact details: thephoenixcomic.co.uk/schools-and-libraries